Mobile Estate Warden

Job title

Mobile Estate Warden

Job Category

Housing

Location

Runnymede Borough Council

Hours Per Week : 37

Pay

£13.17 per hour

07.00 - 3.00pm Monday - Thursday - Friday 07.00 - 2.30. Expected to work 1 in 3 weekends - Sat & Sun 7.00 - 10.30 - when working weekend will have a day off on the following Monday.

MAIN DUTIES AND RESPONSILBITIES OF THE POST

Complete cleaning to a high standard in communal areas at housing estates across the Borough on a cycle agreed with the Estate Services Team Leader. This includes but is not limited to, sweeping, mopping, vacuuming, dusting/polishing, interior window cleaning, toilet and kitchen facilities, and when required clearing spills and bio hazards, ensuring correct procedures are followed.

Undertake cleaning and litter picking of communal areas and blocks at council housing estates

Complete basic ground maintenance tasks such as weeding, leaf clearance on communal areas council housing estates.

Check car parking areas and garage compounds owned by the housing department for issues such as abandoned vehicles and flytips.

Monitor communal utility meters

Undertake health and safety risk assessments, e.g. trips and hazards, in communal areas

Completion of inspection checklists covering main duties and communal areas.

Report health and safety issues to the relevant teams and monitor for completion, e.g. communal repairs, compliance issues, to Estate Services Team Leader.

Liaise with contractors to provide access to communal areas for repairs, safety checks, etc.

Provide practical support for estate inspections, to include collection of small flytips and/or liaison with the Depot to collect items.

Clean and unblock of bin chutes, bin stores and ensure rotation of bins for preparation of waste and recycling collections.

Undertake low level working at height duties, such as window cleaning in communal areas

Undertake manual handling tasks associated with the job role

Attend work planning and team meetings with the Estate Services Team Leader.

Any other duties relevant to the post as directed by the Estate Services Team Leader or other relevant manager.

Customer Care

First point of contact for residents when working on estates. Listen to residents’ concerns and escalate these to Estate Services Team Leader for resolution.

Provide practical support for resident events as direct by the Estate Services Team Leader or relevant manager.

Escalate potential safeguarding concerns to the Senior Area Housing Manager

Skills and Experience

Previous cleaning experience

Health and safety in the workplace including control of substances harmful to health (COSHH)

Understanding of data protection, confidentiality and safeguarding of vulnerable adults

Working with members of the public and vulnerable people

Well organized

Manual work and handling

Good verbal communication skills

Attention to detail

Able to work alone or as part of a team