Housing Systems & Project Officer

About the Role

We are seeking a proactive and detail-focused Housing Systems and Projects Officer to join our team. This new role will be key to ensuring our housing systems are fully optimised to support high-quality, compliant, and efficient Housing and Asset Management services.

Key Responsibilities

• Configure, maintain, and enhance housing systems to maximise performance and usability, including Redkite and Agresso.
• Lead system and process improvements in line with legislative and regulatory requirements.
• Champion strong data quality practices and ensure data transferred between systems is accurate and effective.
• Maintain excellent working relationships with key stakeholders, including, the Housing team, ICT, Systems providers, Information and Analytics team and Finance.
• Design new, and refresh existing, dashboards in Power Bi
• Use any relevant sector reporting and insight tools, to develop and present an accurate and timely programme of reporting.

This is a full-time position working 37 hours per week on a permanent contract.

This role offers the benefit of hybrid working, combining the flexibility to work from home with office-based working on a business needs basis.

About You

You will be educated to degree level or equivalent with experience of using business analysis skills to challenge and improve systems and processes. You will have proficiency in the use of MS Dynamics, Excel, Power BI and other relevant packages, and the ability to translate data into varying formats, as suitable for the audience.

You will have good communication skills, with the ability to build effective working relationships with stakeholders. You will be organised and self-motivated, with a keen eye for details and the ability to work to tight deadlines.

About Us

Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy.

We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans.

We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.

Our Offer

A range of benefits including

• Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave.
• Additional 3 days leave given to enable a close down of the offices between Christmas and New year.
• Free parking
• Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities
• Employee Assistance Programme which provides confidential & independent information and access to counsellors
• Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family.
• Life Assurance – three times your annual salary (for members of the LGPS)
• Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work
• Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax.
• Annual flu vaccine
• Cycle to work scheme
• Staff benefits discounts on leisure, eating out, holidays and shopping
• Excellent learning and career opportunities for committed individuals
• A professional fee payment, if required for the role

Selection Process

Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect job specific interview assessment, followed by an interview.

Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.

If you would like to discuss this position, please contact Julie Shuter, Housing Portfolio Manager on 01622 602185.

Job Description and Person Specification

https://docs.maidstone.gov.uk/jobs/Job-Description-Housing-Systems-and-Project-Officer.pdf

Interview Date

2nd July 2026

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.