Dementia Service Co-ordinator

Job Title

Dementia Service Co-ordinator

Reporting to

Healthier Lifestyles Service Manager

Responsible for

Dementia Service Team (currently 2 x PT Memory Tree Officer, 1x PT Dementia Activities Facilitator)

Contract

Fixed Term for 2 years / 35 hours per week (Mon to Fri with

occasional evening and weekend cover as needed)

Salary

£32,119

Pension

Automatic enrolment applies

Other Benefits

28 days annual leave, Professional development and training, Employee BUPA Assistance Programme (to support health & wellbeing), Hybrid working

Location

81 Brigstock Road, Thornton Heath. CR7 7JH and Hybrid working across various community borough locations to support the service and our office

Role Overview

This is a unique opportunity to help shape and develop our dementia support service, working with an experienced and committed team. We are looking for someone who brings good experience of supporting people living with dementia and their carers, good service coordination, line management, service development and partnership working experience, alongside the warmth and confidence to build supportive relationships with people living with dementia, their carers and partners across the community.

Are you an experienced service co-ordinator or confident group facilitator with a good knowledge of dementia, great people management skills, strong organisational skills, and the ability to develop and lead and coordinate engaging and supportive group sessions? If you enjoy bringing people together, building relationships and creating welcoming spaces where people feel supported, we would love to hear from you.

The Dementia Service Co-ordinator is a newly created role within our Healthier Lifestyles Team responsible for coordinating and developing Age UK Croydon’s Dementia Service. A varied role with development, line management, and group facilitation/delivery responsibilities, it offers an exciting opportunity to join the team and help shape the service to support people living with dementia, their carers and the wider community. The Dementia Service sits within the Healthier Lifestyles Team and currently offers six monthly Memory Tree Cafés for people living with mild to moderate dementia and their carers, alongside co-located support groups for carers. Cafes are delivered at our Brigstock Road Community Hall and across the borough in local community venues.

The main areas of responsibility for this role are: coordinating, facilitating and expanding the service with lead responsibilities for our newest café and our carers groups. existing café and carers’ group; including prioritising café expansion supported by current funding.

The post holder will take lead responsibility for the delivery, monitoring and evaluation of our dementia-related services across the borough. You will line manage and support the dementia service staff and volunteer team to provide a welcoming, inclusive environment within our Memory Tree Cafes and carers’ support groups which promotes interaction, stimulation and wellbeing. You will also build and maintain positive working relationships across Age UK Croydon and with external partners, referrers and stakeholders, including health professionals and voluntary organisations, to strengthen, develop and promote the service.

Age UK Croydon is currently reviewing its Dementia Service, and in this role the post holder will work closely with the Healthier Lifestyles Service Manager to put the review’s recommendations into practice, ensuring quality assured delivery, data collection and monitoring and exploring opportunities for service development and partnership working.

To apply please visit www.ageuk.org.uk/croydon for an application pack. You can also send an email to executive.assistant@ageukcroydon.org.uk to receive an application pack.

CV’s will not be accepted.

Please ensure that your application demonstrates how your experience, skills and abilities meet the criteria set out in the Person Specification and provide specific examples of these. Please also ensure you complete the equal opportunities monitoring form. Completed application forms should be signed and sent to:

executive.assistant@ageukcroydon.org.uk

Applications sent by post should be marked confidential and for the attention of

Recruitment, Age UK Croydon, 81 Brigstock Road, Thornton Heath, CR7 7JH

Closing date for applications

9am, 12 June 2026

Interview Dates

19th and 22 June 2026

Please note this role is subject to an enhanced DBS check