Healthy Lifestyles Service Manager

Title

Healthy Lifestyles Service Manager

Reporting to

Programmes Director

Responsible for

Staff and volunteers

Salary £39,780

Contract

35 hours weekly

Pension

Auto enrolment applies

Other Benefits 28 days annual leave, Professional development and training, Employee BUPA Assistance Programme (to support health & wellbeing), Hybrid working

Location

Hybrid working, with regular travel in Croydon

Office

Age UK Croydon, 81 Brigstock Road, Thornton Heath, CR7 7JH

Background to Role

Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon. The Healthier Lifestyle Service at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining, exercise, health checks, health talks and social engagement in a variety of local settings.

About the Role

We are looking for an experienced and enthusiastic Service Manager to lead our Healthier Lifestyle team which includes a team of 3 part-time Project Officers, 2 x Dementia Project officer 1 x Dementia Service Coordinator and a great team of volunteers.

Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage “Act Now Age Well”. An important element of this role will be looking for opportunities to develop existing services and introducing new services including some paid services. The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.

Duties will include (but are not limited to) –

•Monitor and manage workload, organise schedules, ensuring that services are delivered effectively,

•Ensure quality processes are followed for service delivery against key performance indicators

•Oversee and monitor accurate data recording and monitoring

•Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place.

•Oversee recruitment and support for volunteers across the service.

•Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression

•This list is not exhaustive.

To apply please visit www.ageuk.org.uk/croydon for an application pack. You can also send an email to executive.assistant@ageukcroydon.org.uk to receive an application pack.

CV’s will not be accepted.

Please ensure that your application demonstrates how your experience, skills and abilities meet the criteria set out in the Person Specification and provide specific examples of these. Please also ensure you complete the equal opportunities monitoring form. Completed application forms should be signed and sent to:

executive.assistant@ageukcroydon.org.uk

Applications sent by post should be marked confidential and for the attention of: Human Resources – Recruitment, Age UK Croydon, 81 Brigstock Road, Thornton Heath, CR7 7JH

Closing date for applications

9 a.m. 12 June 2026

Interview Dates

19th and 22nd June 2026

This post is subject to a Disclosure and Barring Service check