Ministry of Justice • SW1H 9AJ

17934 - Head of Strategic Insights

About this role

Head of Strategic Insights

Grade 6

The Service, Strategy and Transformation Directorate is recruiting on a permanent basis for a Grade 6 Head of Strategic Insights. This campaign is being run externally and so is open to all who consider themselves suitable for the roles and meet the eligibility criteria in the wider advert within Civil Service Jobs.

Location

Successful candidates will have the option to be based at one of the following locations

102 Petty France, London

National

We offer a hybrid working model, allowing for a balance between remote work and time spent in your chosen base location.

Ways of Working

At the MoJ we believe and promote alternative ways of working, these roles are available as

Full-time, part-time or the option to job share

Flexible working patterns

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

Salary

New entrants to the Civil Service will be expected to join on the minimum of the pay range.

If you are already a civil servant and are successful in an external recruitment competition for a role with us, your starting pay will be the better of:

promotion terms or transfer terms, as appropriate; or

pay on appointment arrangements (minimum of pay range)

The Ministry of Justice (MoJ)

MoJ is the largest government department, employing over 90,000 people with a budget of approximately £10 billion. Each year, millions of people use our services across the UK - including at 500 courts and tribunals, and 133 prisons in England and Wales.

Further information can be found at https://www.gov.uk/government/organisations/ministry-of-justice

This role sits within the Service Strategy & Transformation (SS&T) Directorate, within the Service Transformation Group (STG). STG, is responsible for leading the transformation of the services the MoJ and its agencies deliver to the public.

Its mission is twofold

to provide the best justice services in the world, powered by the happiest team in government. The SS&T Directorate within

STG is responsible for

Service Transformation Strategy

Working across Service Transformation Group, to understand and drive collaboration on current transformation and digital plans; bringing together all areas of STG to collectively create a clear and compelling strategy for delivery over the next 3-5 years; baselining and supporting performance and prioritisation across STG.

Transformation Office

Managing the transformation portfolio, including through the Transformation Committee (Director General level); analysing portfolio performance; building transformation programme capabilities; identifying cross-cutting opportunities and issues that block progress towards user outcomes; and recommending rebalancing efforts where needed.

Transformation Delivery

Providing end-to-end service transformation delivery support to embed best practice approaches; identifying, encouraging and delivering new ways of working; acting as a critical friend to delivery partners and collaborating with a wider range of stakeholders to improve user outcomes.

Innovation Engine

Accelerating systems-wide transformation through high-value investments in digital development and product innovation; piloting initiatives to test new ways of working in cross-functional teams to unlock value through innovation and create cutting-edge solutions to challenges in the justice system.

Head of Strategic Insights – the role

We are looking for an outstanding senior leader to establish and lead a new Strategic Insight function at the centre of STG’s transformation system.

As Head of Strategic Insight, you will lead a central capability responsible for developing a clear, system-level understanding of how transformation is performing across STG. You will bring together delivery signals, customer insight and wider evidence to identify emerging risks, diagnose complex cross-cutting challenges and ensure that leadership attention and intervention are focused where they will have the greatest impact on user outcomes.