GP Surgery Receptionist

Key Responsibilities

Greet patients and visitors in a polite, professional, and welcoming manner Manage incoming calls, book appointments, and handle enquiries efficiently Maintain accurate and up-to-date patient records using clinical systems Liaise effectively with GPs, nurses, and other healthcare professionals Ensure patient confidentiality is maintained at all times Comply with all practice policies, procedures, and safeguarding requirements Support practice staff with day-to-day operational tasks as required Contribute to a positive and collaborative team environment Attend team meetings and training sessions as required