Mitie • WC2N 5EH

Regional Facilities Manager

About this role

ROLE

Regional Facilities Manager

HOURS

Full Time, 40 hours, 8am - 5pm.

LOCATION

South East & London

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Regional Facilities Manager to lead the delivery of both hard and soft FM services across a portfolio in the South East and London region, ensuring safe, compliant, and high-quality service delivery.

Role Responsibilities

-Lead the delivery of hard and soft FM services across a regional portfolio, ensuring performance against KPIs, SLAs, and compliance standards.

-Oversee planned preventative and reactive maintenance, alongside soft services including cleaning, waste, security, and front-of-house.

-Drive health and safety compliance, manage subcontractor performance, and ensure safe working practices at all times.

-Take ownership of service delivery issues, using CAFM data and reporting to identify trends and drive continuous improvement.

-Build strong relationships with clients, suppliers, and stakeholders while supporting effective resource planning and operational resilience.

Required Qualifications

Applicants must meet the below defined requirements for the role.

-Proven experience within Facilities Management or Building Services, delivering hard and soft FM services in a multi-site environment.

-Strong organisational, stakeholder management, and communication skills, with the ability to manage multiple priorities.

-Good understanding of statutory compliance and health and safety requirements, with experience managing subcontractors.

-Experience using CAFM systems and operational reporting tools, with a proactive, solutions-focused approach.

-Full UK driving licence; desirable qualifications include IOSH/NEBOSH or relevant technical or professional memberships.