Southdown • Lewes
About this role
Location
Lewes
Salary
£31,687 per annum
Hours
37 per week
What you’ll be doing
The Billing & Income Coordinator has full responsibility for billing all of Southdown’s income and will support with cashflow management and aged debt collection.
The role will
Have full responsibility for billing and invoicing cycles
Be responsible for processing rental and income collection
Be responsible for direct debit administration and support with credit control
Correctly recognise and allocate all income received in SUN Systems
Communicate effectively with customers and internal stakeholders
Uphold and participate in the Southdown Way – uphold our values and create a psychologically informed environment
Key result areas
To update and maintain Southdown’s billing schedules and raise sales invoices promptly in line with those schedules
To accurately process rental income collection, including direct debits and card payments
To reconcile banking credits daily, ensuring income is applied accurately and promptly to customer accounts
To support the Treasury Specialist with the weekly population of cashflow forecast
To raise recharge invoicing, including mileage, room hire, and other non-routine charges
To support with credit control and debt management by actively chasing outstanding debts in line with credit control procedures, issuing invoice copies and responding to customer queries regarding charges.
To maintain clear and accurate debtor notes to support ongoing recovery action
To develop and maintain working knowledge of Southdown’s financial systems and use them effectively
To regularly post routine journals, including direct debits, appointee accounts and internal transfers, and support with month-end processing
To identify process improvements and work with the Sales Ledger Specialist to increase accuracy, efficiency and control
We welcome applications from candidates with previous experience such as Revenue Coordinator, Accounts Receivable Coordinator, Billing & Receivables Officer, Income & Finance Coordinator, Finance Operations Coordinator, Credit Control Coordinator, Revenue Officer, Finance Operations Administrator, Billing Administrator, Income Administration Officer, Revenue Operations Coordinator, Financial Processing Coordinator
Perks and benefits
Health cost cash-back scheme
access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
Interest-free loans
assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
Access to the Easit Network
discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
Blue Light card
access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
Free advice and counselling service
confidential emotional support and practical guidance from our independent telephone service.
25 days paid holiday plus bank holidays
Knowledge, Skills and Experience
What you’ll need for the role
AAT or qualified by experience
Prior experience in a sales ledger function with responsibility for billing and supporting credit control
Experienced in Excel and Microsoft Outlook
Demonstrated administrative skills
Ability to read and interpret contractual detail, and assess impact on invoicing
The ability to gain an understanding of how a complex organisation operates
Training
Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.
How to apply
Please click on the ‘Apply Now’ button and fill out our simple one-page application form.
Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
About Southdown
Contact information
Our online careers page has a list of helpful FAQs that you can view here. If you have any further questions, please get in touch with recruitment via email at jobs@southdown.org
We are a Disability Confident Employer and are fully committed to supporting Equality, Diversity, and Inclusion (EDI) and welcome applications from all candidates that meet our job specifications. If you feel there is a barrier that potentially prevents you from applying, do get in contact with us, as we are always happy to discuss (or arrange a discussion with the recruiting manager) to explore if any reasonable adjustments can be made to support your application.