Radiotherapy Receptionist and Planning Coordinator

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Summary of Key Responsibilities Patient Registration & Data Accuracy Register patients on EPIC and ARIA, ensuring all information is accurate, consistent, and regularly updated. Verify patient details through questionnaires and direct confirmation to maintain high data quality.Case Notes & Information Management Request, retrieve, track, and file medical casenotes using the Carecast system. Maintain organised departmental filing and ensure secure disposal of confidential information in line with Trust policy. Locate and print patient test results from EPIC when required.Transport, Interpreter & Accommodation Coordination Arrange patient transport, ensuring correct booking details and promptly communicating any changes. Liaise with transport teams and patients to resolve issues and maintain a database of aborted journeys for audit purposes. Book interpreters for clinics, support them on arrival, and sign required documentation. Facilitate accommodation bookings, liaising with hostel and admissions staff and keeping patients informed of access procedures.Clinic & Appointment Administration (Within RT Department) Record all radiotherapy attendances and outcomes on EPIC to ensure accurate activity reporting and income generation. Provide clerking support for outpatient review clinics, including booking appointments, completing attendance forms, and arranging transport or special requirements. Deliver reception support for adhoc clinics as needed.Clinic & Appointment Administration (Outside RT Department) Book outpatient appointments on EPIC following treatment episodes, ensuring correct clinic allocation and noting any interpreter or transport needs. Arrange appointments with external hospitals by phone and ensure patients receive full details, including appointment letters where required Come and be a part of the best NHS trust in England to work for, according to our staff* * UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row. UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?