Healthcare Assistant | The Royal Marsden NHS Foundation Trust

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre with an international reputation for excellence in patient care, research, and education. We provide services to a local, regional, national, and international population across our Chelsea and Sutton sites.

We are seeking a enthusiastic, motivated, and proactive Band 3 Healthcare Assistant to join our Outpatients team at our Chelsea site. This is an exciting opportunity for individuals who are looking to build on their existing skills and take on additional responsibilities within a specialist oncology setting.

About the role

As a Band 3 Healthcare Assistant, you will play a key role in supporting the smooth running of outpatient clinics and delivering high-quality, compassionate care to patients. You will work closely with nurses and the wider multidisciplinary team, contributing to a safe and efficient patient journey.

Your duties will include

• Supporting a wide range of outpatient clinics across different specialties
• Monitoring and recording patient observations and reporting any concerns
• Providing emotional support to patients undergoing investigations and treatment
• Maintaining a clean, safe, and well-stocked clinical environment
• Undertaking phlebotomy duties (training can be supported if required)
• Supporting accurate documentation using electronic patient record systems

We are looking for candidates who

• Have experience working as a Healthcare Assistant within a hospital setting
• Have completed the Care Certificate
• Demonstrate excellent communication and interpersonal skills
• Are compassionate, reliable, and patient-focused
• Are able to work both independently and as part of a team
• Have good organisational skills and can prioritise workload in a busy environment
• Ideally have phlebotomy experience or are willing to undertake training

What we offer

The Royal Marsden is committed to supporting staff development.

You will have access to

• Structured education and training programmes
• Support from a dedicated Practice Educator
• Opportunities to develop clinical skills
• Career progression pathways within the Trust

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information on this role, please see the attached detailed Job Description and Person Specification

Clinical Responsibility

2.1 To practice the Care Certificate and support junior staff to achieve the standards. Communicate with tact, empathy, overcome barriers to understanding e.g., patients with physical impairment, mental health conditions or learning disabilities.

2.2 Monitoring and recording patients’ vital signs (including blood pressure, pulse, temperature, oxygen saturation) and reporting any abnormal results to registered nursing staff. Assess comfortof patient and instigate emergency procedures.

2.3 Measuring and recording patients’ height and weight.

2.4 Performing venepuncture and venous blood sampling, after training and assessment of competency.

2.5 Undertakes a limited range of delegated clinical care duties relevant to the specific clinical area following competency sign off, for example, ECG, urinalysis, catheter removal, MRSA screening swabs, blood glucose monitoring, pregnancy testing, removal of peripheral cannula, observing patients for signs of agitation or distress, providing heightened observation through specialing/ enhanced care, recording of allergies on EPR and other clinical tasks where training/competency sign off deemed appropriate for a Band 3 HCSW that has been ratified through NAHPC.

This advert closes on Wednesday 27 May 2026

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