Order Management / Customer Service Advisor (Key Accounts) – Temp – Perm [M23 area]

Order Management / Customer Service Advisor (Key Accounts)

📍 Wythenshawe (M23)

🕒 Full Time | Monday – Friday, 9:00am – 5:00pm

📅 Temp to Perm (12 weeks temporary)

💰 c£27,000 (on successful permanent placement)

🚀 Immediate Start Available

We are recruiting on behalf of our client based in Wythenshawe for an Order Management / Customer Service Advisor to join their busy Key Accounts team. This is an excellent opportunity to join a friendly and supportive business, with strong progression opportunities and a great team culture.

The Role

This is a fast-paced and varied role focused on managing key customer accounts, ensuring orders are processed efficiently, and providing an excellent level of service throughout the customer journey.

Key Responsibilities

Processing customer orders accurately and efficiently

Acting as a key point of contact for clients, providing updates and support

Advising customers on delivery schedules and managing expectations

Building and maintaining strong relationships with key accounts

Handling queries and resolving issues in a timely and professional manner

Updating CRM systems and maintaining accurate customer records

Liaising with internal teams and stakeholders to ensure smooth order fulfilment

Updating and maintaining spreadsheets and tracking information