Technical Writer/ Author

Volution Ventilation UK, is a prominent supplier of ventilation products, dedicated to improving air quality and energy efficiency across various markets including the UK, Nordics, Central Europe, and Australasia. Our mission is to enhance customer experiences through innovative ventilation design and solutions.

Location

Crawley

Hours of work

Monday to Thursday 8.45am – 4.55pm, Friday 8.45am – 4.25pm

Package

Salary dependent on experience, Technical Bonus, Annual leave 25 days plus bank holidays, Company Pension, Life Assurance, EAP.

The Role

Reporting to the Technical Manager – Mechanical Engineering, you will be responsible for developing and maintaining User, Installation and Servicing Product Manuals, including compiling and writing technical content, generating supporting images, and updating existing documentation as required.

Working closely with Engineering, Approvals, Product Management, Technical Support and Service/Maintenance teams, you will establish documentation requirements and ensure manuals are accurate, clear and fit for purpose.

The role will also provide support on associated engineering and project activities as required.

Key responsibilities

Compile, write and produce user, installation and servicing manuals for new and existing products.

Translate complex product information into clear, accurate and user-friendly technical content.

Tailor manual content and presentation to suit users, installers and service engineers.

Liaise with Engineering, Product Management, Approvals, Technical Support and Service teams to establish documentation requirements.

Collate and verify technical information, illustrations, fitting instructions and wiring details.

Create and manage technical illustrations and other visual content required within product manuals.

Maintain existing manuals to reflect product changes, regulatory updates and formatting improvements.

Control manual revisions and document filing through the Engineering Change process.

Coordinate translated manuals for Group markets, including managing external translation suppliers and purchase orders.

Plan and deliver documentation activities in support of new product-development timescales.