Service Advisor

Service Advisor

Location - Dartford

Salary - £33,089 basic + bonus, OTE £40,250

Working Hours - 45hr Week, Monday - Friday + Saturday mornings on a rota basis

We have a new opportunity in the Dartford area for a Service Advisor to join our clients highly reputable main dealership. This role suits an experienced Service Advisor or someone with strong customer service experience looking to build a long-term career within the automotive industry.

Service Advisor Company Benefits

• 25 Days Annual Leave + Bank Holidays (Increases with service)
• Life Assurance & Pension Scheme
• Discounts on servicing, vehicle purchase scheme & more
• Access to exclusive shopping and lifestyle perks
• Full tailored customer service training programme
• Ongoing manufacturer training and career development pathways
• Referral bonus scheme
• Employee wellbeing and rewards platform

Service Advisor Role

• Act as the key link between customers and the workshop team
• Manage bookings, vehicle handovers, and customer communication throughout the repair process
• Keep customers updated on work progress, costs, and completion times
• Support customers with service plans, repairs, and maintenance advice
• Complete all administration and invoicing accurately
• Deliver exceptional customer service and maintain strong customer relationships
• Work closely with technicians and aftersales departments to ensure smooth workshop operations

Service Advisor Requirements

• Previous experience in a Service Advisor or customer-focused role
• Strong communication and organisational skills
• Ability to work in a fast-paced environment and manage workload effectively
• Confident using computer systems and administration processes
• Professional and customer-focused approach
• Full UK Driving License preferred

Please note all applications will be handled confidentially.

Consultant - Robert Samuels - Octane Recruitment

MROJ

Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries.