Counselling Caseworker

Part-Time, Permanent (14 hours per week)

Applications are invited for the part-time post of Counselling Caseworker working within the Directorate of Student Life at Royal Holloway University of London.

This part-time role (2 days per week) provides an exciting opportunity to play an important role in the delivery of Royal Holloway’s wellbeing and experience offering. The Directorate of Student Life includes a broad range of student facing teams who are core to the student journey: Active Lifestyle & Sport, Chaplaincy, Counselling & Mental Health, Disability & Neurodiversity, Hall Life, International & Money Advice, Student Casework, Student Engagement & Insights, and Wellbeing Support.

Reporting to the Head of Counselling and Mental Health they will contribute to the work of the Directorate and support the strategy and aims of the University and Student Journey Division. Role holders will be expected to demonstrate our University values - being Daring, Innovative, Open and Respectful – in their work and be a champion of equality, diversity and inclusion.

They will be required be

Experienced and able to demonstrate counselling and risk assessment skills; be confident in managing risk, making referrals, and maintain ethical practices.

Able to demonstrate the skills to maintain professional records of casework and be able to self-manage the administration and registration processes where required.

Able to demonstrate counselling and risk assessment skill and a high level of personal resilience.

Prepared to work both independently and as part of the wider team and directorate.

Ready to work with a diverse client base who present with complex and challenging circumstances.

Prepared to contribute positively to our inclusive and welcoming University culture.

Candidates must be a fully accredited member of BACP (or be actively working towards accreditation) and have excellent knowledge of, and adherence to, the BACP Ethical Framework for the Counselling Professions. In addition, they must have a minimum of 450 hours of counselling experience and 50+ hours experience of personal therapy

Based on current student demand it is expected this will be mainly campus-based working to enable in-person counselling but there may be opportunities for some hybrid working.

In return we offer a highly competitive rewards and benefits package including

Generous annual leave entitlement

Training and Development opportunities

Pension Scheme with generous employer contribution

Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.

Free parking

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk

Please quote the reference

0526-159

Closing Date

23:59, 12 June 2026

Interview Date

Tuesday 23 June 2026 (expected)

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.