HMCTS Operational Support Officer

Administrative Officer - Ministry of Justice

Location

Southampton (London Road)

Pay Rate

£12.86 per hour

Contract

Temporary until June 2027

Working Pattern

Full-time, office-based

Start Date

ASAP

Brook Street is currently recruiting on behalf of the Ministry of Justice for an Administrative Officer (AO) to join a busy and rewarding team within the Family Court in Southampton.

This is an excellent opportunity to gain experience within a respected government department, supporting vital legal processes and contributing to the smooth running of court services.

The Role

As an Administrative Officer, you will play a key role in supporting court operations.

Your responsibilities will include

• Managing administrative tasks such as data input, email correspondence, and handling enquiries
• Supporting judges through clerking duties, both in person and remotely using Teams/CVP
• Assisting within the Family Court section, working with electronic case management systems
• Listing cases for hearings and producing accurate court lists
• Ensuring case files are prepared and ready for hearings
• Communicating effectively with judges and stakeholders via email, telephone, and face-to-face interaction

What We're Looking For

We are seeking candidates who are

• Highly IT literate and comfortable working with digital systems
• Strong communicators with excellent organisational skills
• Confident, professional, and able to use their initiative
• Calm under pressure and able to manage sensitive or challenging situations
• Team-oriented with a proactive approach

Experience

• Previous administration experience is desirable
• It Literate/Confident is essential
• However, candidates without direct admin experience will still be considered if they demonstrate the right skills and attitude

Personal Attributes

• Friendly and approachable
• Confident and resilient
• Able to handle sensitive information and difficult subject matter
• Professional and always composed

Additional Information

• Basic DBS clearance required
• Interviews will be held in person and will be informal (approx. 30 minutes)
• Full-time office attendance required (no hybrid working)
• IT equipment will be provided

Why Apply?

This is a fantastic opportunity to build your career within the public sector, gain valuable court experience, and make a meaningful contribution to the justice system.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.