Arun and Chichester Citizens Advice • PO21 2SG
About this role
Hours
22.5 hours per week (will consider a job share)
Location
Bognor Regis Foodbank, case work can be completed at home
Contract type
Fixed term for 3 years
Salary
£16,614.00
Closing date
14 June 2026
Interview date
TBC
Job description
Arun & Chichester Citizens Advice have partnered with Bognor Foodbank to deliver an advice service to people accessing emergency food provisions.
This new post will focus on budgeting, debt management and housing but will also include topics such as benefits, immigration, employment, as well as assisting with benefit appeals and accessing grants. The service aims to reduce reliance on emergency support and seeks to improve longer-term financial capability skills.
You will be a highly motivated strong team player with excellent interpersonal and organisational skills. You will have the ability to understand written and oral information of some complexity; have good numeracy skills sufficient to compile accurate financial statements and calculate benefits; and, have effective oral and written communication skills for the purposes of negotiation and reporting.
You’ll undertake aspects of advice and casework and provide an appropriate level of support based on the client’s capability.
The service must be delivered during the Foodbank opening times, subsequent client contact may be at the local Citizens Advice office or undertaken remotely. Home working is possible for casework.
Essential
-Commitment to training and continued development
-Good understanding of Data Protection and Safeguarding
-Able to work in a non-judgemental way
-Able to prioritise and work to deadline
-Experience or willingness to learn how to manage a caseload
-Good numeracy skills
-Confident IT user
-Able to work as a team and independently
-Able to travel throughout Bognor
-Access to a secure, private Wi-Fi connection
-Commitment to the aims and principles of the Citizens Advice Service and Bognor Foodbank
-An advice background is preferred but not essential, full training will be provided.
For general enquiries about the role, please email jobs@arunchichestercab.org.uk or visit https://arunchichestercab.org.uk/news/paid-vacancies/ to download an application pack.
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