Patient Pathway Coordinator | Kingston and Richmond NHS Foundation Trust

The post holder will be the point of contact for all administrative issues relating to patients’ pathway of care. The post holder will work as part of a multi-disciplinary team and will provide expertise in the proactive management of the patient pathway from referral to discharge,

ensuring the entire pathway is managed smoothly. The postholder will supervise the day to day running of the Urology department in liaison with the Assistant service manager and will and allocate work to the PPC team.

• To lead/supervise the administrative team, in delivering a high quality administrative pathway for patients and staff at the Trust.
• To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries.
• Receiving and dealing with telephone enquiries as appropriate.
• To maintain diaries as required.
• Input and look up data on Trust IT systems in accordance with Trust policy

Continued on JD...

Kingston and Richmond NHS Foundation Trust has four key values and we want to employ and work with people who share these values and demonstrate behaviours that support them.

They are

Compassionate - We treat everyone with kindness, understanding and empathy

Inclusive - We are respectful, fair and open, valuing everyone’s unique contribution

Collaborative - We work together across our teams and with our partners and are helpful, positive and supportive

Inspiring - We strive for the best for patients, communities, staff and partners and are always learning and improving

***Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification***

NB

ensure your supporting statement aligns with the job description and person specification, as your application will be assessed against these criteria.

This advert closes on Monday 11 May 2026