Senior Receptionist - Cosham Park House Surgery

Assist with the smooth day-to-day running of the site and work within the Reception Team. The post holder will work closely with (and under the direction of) the Surgery Team Leader to provide a first class reception service and actively implement the continual improvement of standards across a wide range of activities.

Key Accountabilities and Responsibilities

Senior Duties

Support the Surgery Team Leader (STL) in the day to day running of the site, ensuring appropriate senior cover during periods of leave and sickness absence. Be a positive ambassador for change to the reception team. Be aware of monthly reporting duties and ensure deadlines are met in STLs absence. On-site support and mentorship for new staff. Take the lead in areas of practice administration Ensure all reception and administration duties are completed to the highest standards Ensuring site compliance with Practice and Statutory obligations including (but not limited to) fire, security and health and safety measures Support and provide resilience for Surgery Team Leader on site as and when required