Family Support Worker

Waverely Family Centre are recruiting!

We are looking to recruit a full time family support worker.

Surrey Family Centres are a commissioned service supporting families with complex and multiple needs with children aged 0-19 years/25 (SEND) years. The Family Support team receive targeted referrals from Surrey County Council's cSPA.

The Family Support Worker meets the allocated family on a regular basis and supports through a bespoke programme of work focused on their targeted needs. Our aim is to empower the parents and carers with new knowledge and skills, while also building resilience and providing essential emotional support. The Family Support Worker will be based in the Family Centre and will be a supportive contact for children, young people, families and professionals. They will provide signposting and support through a bespoke programme of work, focused on the child or young person and their family's targeted needs. Our ambition is to empower children, young people, parents and carers with new knowledge and skills, while also building resilience and providing essential support.

Key Responsibilities

Work with children and young people delivering evidence-based support, demonstrating the difference made from the intervention.

Facilitate group-work with peers in the centre and in venues around Surrey when needed

Support and deliver universal and targeted interventions, on a one to one or group basis to achieve positive outcomes alongside the 10 Supporting Families Outcomes

Work in partnership with the wider team and local partners to ensure a joined up and fully integrated service provision

Support the development of the Centre as a safe place for children, young people and their families to access for support and information.;

Hold a caseload of between 12 to 15 families

Complete assessments

Facilitate group-work in the centre and in venues around Surrey

Work with the family in their home and in the community

The skills/knowledge/experience required are

Experience of working directly with families with complex needs.

Experience of working with issues of family breakdown, domestic violence/abuse, and attachment difficulties.

Ability to communicate effectively with clients from culturally diverse communities and demonstrate sensitivity to their needs.

Ability to appropriately challenge other professionals to promote the rights of the service users.

Someone who is approachable, non-judgemental, friendly, kind, calm, creative and resilient.

Someone with excellent organisation and time-management skills.

Knowledge and experience of multi-agency working within formal systems of Child Protection.

Ability to contact agencies and practitioners to support families and gather information - making initial visits to families to risk assess, gather accurate personal information, gain family views, and begin to assess the strengths, needs and goals of the whole family in a holistic way.

Ability to work holistically keeping the children as the focus of work to improve outcomes and ensure safeguarding - visits with children held at school and home to include their lived experience.

Ability to assess and analyse family function, dynamics, routines and relationships within the family home to help to identify the root causes of difficulties to inform the Early Help Assessment within 45 calendar days.

Experience of detailed case- recording and an understanding of the importance of keeping timely and accurate case notes.

Someone with their own car, who is able to travel across the borough to meet with the parents/carers on their caseload.

Experience delivering groups and sessions.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.