Lead Concierge

£19.24 per hour PAYE

Monday to Friday | 08:00 – 17:05

Temporary Assignment

Concept Resources are currently recruiting for a Lead Concierge to support a prestigious corporate and R&D environment in Bracknell.

This is a highly visible front of house role suited to an experienced concierge, reception or workplace experience professional with strong customer service, organisational and stakeholder management skills.

Key Responsibilities

Managing the Concierge and Gatehouse Reception functions across a large corporate site

Acting as a key point of contact for employees, visitors and stakeholders

Supporting meeting room bookings, setups and event coordination

Managing premium front of house and workplace experience services

Handling client queries, escalations and service requests professionally

Coordinating with onsite service providers including catering, cleaning and security

Supporting implementation of workplace procedures and customer service improvements

Maintaining accurate records, logs and administrative documentation

Ensuring compliance with health & safety and site procedures

Requirements

Previous concierge, reception, hospitality or workplace experience essential

Strong customer service and communication skills

Experience managing meeting rooms and visitor services

Good organisational and administrative ability

Proficiency with Microsoft Office including Outlook, Word and Excel

Professional appearance and confident manner within a corporate environment

Experience within facilities management or workplace services advantageous

Additional Information

40 hours per week

Weekly pay

Immediate start available

Professional corporate environment