Cats Protection • Kent ME9 7XA

Receptionist

About this role

Team

Centre

Location

Bredhurst, Kent

Work pattern

28 hours per week to include every weekend and one weekday

Salary

Up to £19,154.40 per year

Contract

Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Receptionist

provide information and assistance to the general public, volunteers and other stakeholders over the telephone, through face to face communication and via email, as well as providing administrative support to the Centre.

About the team name team

our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home.

our team is made up of a Centre Manager, Deputy Centre Managers, Volunteer Team Leader, Receptionist, Senior Rehoming and Welfare Assistant and Rehoming and Welfare Assistants

What we’re looking for in our

Receptionist

previous administration or customer service experience

a confident communicator with excellent organisational skills.

a strong, flexible team player

ability to work on own initiative accurately and under pressure

experience using Microsoft Office, including Outlook, Word and Excel

What we can offer you

range of health benefits

26 days’ annual leave plus bank holidays, increasing with length of service

Salary Finance, which empowers you to take control of your financial wellbeing

and much more, which you can learn about here

Interested?

Here’s how to apply

Application closing date

03 June 2026

Interview date

17 June 2026

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include

anonymised application form

in-person interview at the centre

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.