Mitie • London SW18 4TF
About this role
Cleaning Supervisor
Contract
Landsec
Type
Full time
Hours
40 hours per week - working any 5 days out of 7
Pay
£15.04 per hour
Location
Southside Shopping Centre Wandsworth
We are looking for a Cleaning Supervisor to join our team at Southside Shopping Centre, Wandsworth. This is a hands-on role suited to someone with previous cleaning experience, strong communication skills, and the ability to lead by example within a fast-paced retail environment.
Role Responsibilities
-Manage and support the cleaning team on shift
-Ensure all cleaning tasks are completed to a high standard and within agreed SLA requirements
-Maintain high standards across malls, toilets, back of house areas and external environments
-Ensure cleaning equipment is clean, safe and used correctly
-Support with staff training, development and performance management
-Monitor stock levels, uniforms and cleaning consumables
-Complete audits, reports and use mobile devices for operational data/tasks
-Ensure all Health & Safety procedures and company policies are followed
-Deliver excellent customer service and professionally handle issues or escalations
-Work closely with the wider site management team to maintain high presentation standards across the shopping centre
What We're Looking For
-Previous cleaning experience is essential
-Previous supervisory or Duty Manager experience preferred
-Good English communication and customer service skills
-Ability to lead a team and work independently
-Reliable, proactive and hardworking attitude
-Flexible approach to working hours and operational needs
-Comfortable using mobile devices and completing basic reporting tasks
-Strong understanding of cleaning standards.
What We Offer
-Holiday entitlement and pension contributions
-Access to MiDeals discounts across hundreds of high street retailers
-Virtual GP and wellbeing support services
-Career development and training opportunities
-Recognition schemes including Mitie Stars rewards
-A supportive team environment within a busy retail destination
If you take pride in high standards, enjoy leading teams and want to be part of a professional and fast-moving environment, we'd love to hear from you.