Credit Controller | The Royal Marsden NHS Foundation Trust

Working within the Private Care Division of the world-renownedRoyal Marsden NHS Foundation Trust, you will be part of a dedicated Billing and Credit Control team based in Wallington, Surrey.

Reporting to the Embassy Credit Control Team Leader, you will play a key role in maximising revenue recovery while ensuring effective collaboration with Embassies and internal teams, including Contracts, Billing, Systems, Letter of Guarantee (LoG), and Coding. This will be essential in minimising the risk of future debt and maintaining strong financial governance.

We are seeking a proactive and detail-oriented individual to join our team, responsible for the collection and reconciliation of payments relating to consultant and Trust invoices for patients sponsored by Embassies.

The successful candidate will be methodical, highly accurate, and possess excellent attention to detail, along with strong Excel skills. Outstanding communication skills, both written and verbal, are essential, as the role involves regular liaison with Embassies and colleagues at all levels across the organisation.

This is an excellent opportunity to work in a fast-paced, collaborative environment where your contribution will directly support the financial performance of the Private Care Division, and ultimately the wider NHS.

The post holder will be required to work as part of the team responsible for ensuring that all payments owed to the Trust in respect of Embassy sponsored patients are collected promptly and in accordance with the Standing Financial Instructions and the Standard

Operating Procedures.

The post holder will be responsible for liaising with both internal and external stakeholders in respect of any queries to ensure issues are resolved quickly and efficiently.

The post holder will be expected to adopt a professional and caring attitude, with a polite and courteous manner in all aspects of communication.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information please refer to the job description and personal specification

Debt management and collection of Embassy accounts

To manage your own portfolio of ledgers.

To pursue overdue invoices by telephone, email & letter within agreed timescales.

Develop relationships with Embassies and internal stakeholders

This advert closes on Wednesday 3 Jun 2026

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