Data Analyst

Data Analyst

Contract

Operations Performance

Location

London, E14 9SH - hybrid

Hours of work

37.5

Contract Type

Permanent

We are seeking a Data Analyst responsible for maintaining digital building models and associated cost models that support the services we deliver.​

The role focuses on creating performance benchmarks and recommendations that help drive productivity across the business.

Job Description

We are looking for someone who will ensure the accuracy, consistency and effective use of costing data within the OneCost global costing tool.​

This role builds and maintains high-quality costing models, safeguards data integrity, and provides clear analysis and insight to help ISS benchmark and optimise cleaning and other services across the portfolio.

Key Responsibilities

Build, maintain and update site and contract cost models within the OneCost tool

Accurately enter, validate and cleanse costing input data from multiple sources

Monitor data integrity through regular checks, reconciliations and exception reporting

Produce standard and ad hoc costing reports for Operations, Finance and Commercial teams

Support performance benchmarking and productivity analysis across the business

Work with stakeholders to ensure data is consistent, well-structured and aligned to global standards

Document assumptions, methodologies and data changes to maintain a clear audit trail

Provide clear analysis and insight to support optimisation of cleaning and related services

Professional and Personal Competencies/Qualifications

Essential

Strong data skills including transformation, migration, automation and Excel

High attention to detail and accuracy when working with large datasets

Well organised, with the ability to manage multiple tasks and deadlines

Clear communicator, able to explain data and insights to non-technical colleagues

Curious, proactive and keen to learn new tools and processes

Desirable

Facilities Management (FM) experience

Experience using Power BI or similar business intelligence tools

Experience working with APIs

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.