Library Team Assistant (Family and Community Champion)

As a Library Team Assistant (Family and Community Champion), you’ll play a vital role in supporting families to access services that improve health and wellbeing. Working at the heart of the community, you’ll help raise awareness and increase take-up of the Healthy Start Scheme, alongside the library’s wider early years, public health and Best Start offer. You’ll ensure families feel welcomed, supported and confident.

This is a rewarding, people-focused role, ideal for someone passionate about early years, public health and community engagement, and who enjoys making a real difference. You’ll work across libraries and community settings, building relationships, delivering activities and helping to reduce inequalities for families who need support most.

What you’ll do

• Promote the Healthy Start Scheme and the library’s wider offer to families, both within libraries and through community outreach.
• Provide guidance to parents and carers on digital applications, helping them navigate online forms and access wider digital support where needed.
• Deliver engaging outreach and early years activities, including workshops, drop-ins and pop-up events.
• Work collaboratively with health visitors, early years teams, schools, community groups and other library colleagues.
• Signpost families to relevant library services and community support and gather feedback to help improve services.

What we’re looking for

• Experience working with families, children or community groups, or a strong interest in early years and family wellbeing.
• Excellent communication and interpersonal skills, with a warm, empathetic approach.
• Confidence supporting people with basic digital tasks and online processes.
• Ability to work independently, manage time effectively and support small scale events and activities.
• A strong commitment to equality, diversity and inclusion, ensuring services are welcoming and accessible to all.

Why join us

• Make a visible, positive impact on families’ health, wellbeing and access to support.
• Work in a varied, community based role with supportive colleagues and strong partnerships.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.

There are two 15-hour per week roles available, based in Gosport and Eastleigh. Please indicate in your application which role(s) you wish to be considered for. Candidates may apply for one role or both, with the option to work a combined 30 hours per week if both roles are taken.

To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.

Please note

We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Other job titles you may be searching for may include: Community Engagement Assistant, Family Support Assistant, Early Years Outreach Worker, Public Health Outreach Assistant, Library Outreach Assistant, Library Team Assistant.

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A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.