NHS Jobs • Milton Keynes MK6 5LD
About this role
Communication Deal with sensitive situations, including considering how the impact of any changes being made through improvement projects may affect the current working arrangements and practices of staff and manage communication methods accordingly. To answer telephone and email queries from patients, colleagues, and external providers Reporting / analysis Take responsibility for leading on specified work streams that support the improvement of the LCS data To evaluate the working systems and existing processes within LCS programme and redesign processes requiring improvement whilst also addressing any training and development requirements Administrative duties To provide high quality day to day administrative support to the LCS team, managing own workload, and using judgement and experience to help prioritise work. To attend MDT meetings as required and take relevant meeting notes. Maintain reporting systems Operate SystmOne in order to verify registration and clinical details and update as appropriate. Update all episodes with screening results in accordance with local and programme guidelines and change and make appointments in response to telephone enquiries. Policy and procedures Adhere to Health and Safety Trust legislation and infection control policies. To comply at all times with any regulations issued by the Trust, especially those governing Health and Safety at Work and Infection Prevention and Control to ensure that any defects which may affect safety at work are brought to the attention of the appropriate manager. Please refer to the Job Description attached for Full details 'We care We communicate We collaborate We contribute'