Facilities Manager

Location and Shift

Reading | Monday to Friday | Flexible Operating Hours

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Facilities Manager who will deliver excellent service standards while ensuring compliance with SLAs, cleaning specifications, and operational procedures across multiple contracts.

Role Responsibilities

-Build strong relationships with contract clients and conduct regular audit inspections

-Monitor performance against SLAs and cleaning specifications, ensuring high standards are consistently achieved

-Manage daily employee wages and ensure full compliance with Health & Safety requirements

-Follow statutory fire and safety regulations to minimise risk and maintain a safe environment

-Ensure service delivery across multiple contracts aligns with company policies and procedures, including HR, QHSE, Right to Work, vetting, and compliance

What we're looking for

-Proven management experience within soft services or cleaning in a facilities management environment

-Excellent customer service and strong communication skills

-Highly organised with effective time management abilities

-IT literate, with good working knowledge of Microsoft Office

-IOSH Health & Safety qualification (desirable)

What's in it for you?

-Access to a virtual GP for you and your household

-Financial wellbeing support via Salary Finance, including early pay access and competitive loans

-Flexible lifestyle benefits through our Choices platform, including extra holidays, insurance, dental care, and technology products