Fleet Operational Support Manager

Manage and maintain the Fleet maintenance budget and keep within set limits. Advise on the day-to-day technical problems associated with vehicle servicing and repair. Ensure that sufficient reliable vehicles are available to satisfy the planned operational demand of the Service. Ensure that workshops are managed efficiently and effectively. Investigate all staffcomplaints and give full written reports to the Head of Fleet and any internal or external Disciplinary hearings. Ensure that servicing schedule requirements are met and that any difficulties are resolved quickly. To actively participate in all aspects of development and implementation of the Fleetcomputerised information system. Appraise and select sub-contractors for mechanical and body repairs. Ensure that work is carried out and completed satisfactorily to the specifications required. Assess vehicle repair times and quality of any repairs. Communicate with Legal Department and contracted parties and give advice when required. Attend any court proceedings on behalf of LAS when required. Ensure that correct procedures are followed for the authorisation and payment of invoices etc; that all standing financial instructions are complied with. To seek, evaluate and select specialist Fleet suppliers. Investigate and write reports on specific incidents, e.g. Major accidents, etc. Prepare reports on all areas related to transport or related equipment when required. Attend all meetings as requested by the Head of Fleet. Participate in the recruitment and selection of Workshop Managers and Multi-skilledTechnicians. Participate in the creation of and revisions to vehicle build electrical and mechanicalspecifications (including modifications). Act as Health and Safety Liaison Manager in conjunction with the appropriate manager and staff representative to ensure safety and cleanliness in the workshop. The post holder is required to discharge responsibilities as laid down in the LAS Policy for Healthand Safety Organisation. Promote, encourage and support the development of managers and workshop staff. Including annual appraisals and performance development reviews. Organise and present training courses when needed. Ensure effective and timely communication between Fleet Support Services andoperational users. Participate in the inspection and sign off of new vehicles at contractors locations andassist in the development of any electrical or mechanical design. Create and maintain quality standards with new vehicle suppliers. To plan and manage the introduction of different types of vehicles and vehicle based clinical equipment into operational use, and assist in the development of vehicles forspecial patient needs. In conjunction with the Head of Fleet, drawing up Fleet policy documents, Service Level Agreements (SLA) and Key Performance Indicators (KPI) regarding the expected maintenance standards for all vehicles and providing regular reports of performanceagainst objectives in the SLA and KPI. To manage KPIs within workshops and make any changes needed to maintain performance. Responsible for the management of both the vehicle workshop facility and special equipment department to provide a full range of vehicle and equipment maintenance planned, preventative maintenance programmes for all vehicles and associated items of equipment. The post holder would be required to take responsibility for his/her own Personal Development Review (PDR) and engage in appropriate learning and development. interventions and opportunities that underpin the demands of the role, internally andexternally. The post holder would be required to carry out other duties commensurate with the post and the skills/competencies of the post holder as required. Team Responsibility The Fleet Operational Support Manager will be required to participate in relevant Operational and supporting group discussions. There are three Fleet Operational Support Manager posts and the post holders meet on a regular basis to discuss and consider Service-wide matters. An established Joint Consultative Committee for workshop staff exists and participation at this meeting and working parties is required. There is regular and direct communication between the Head of Fleet and the Fleet Operational Support Managers on technical and professional matters related to the Service Vehicle Fleet.