Transfer of Care Hub Administrator | Homerton Healthcare NHS Foundation Trust

The Transfer of Care Hub (ToCH) is based at Homerton Hospital, based within the Integrated Independence Team( IIT) and facilitates discharges across City and Hackney as well as surrounding areas. It is staffed by Homerton Healthcare staff and London Borough of Hackney (LBH). The purpose of the job role is to support the Transfer of Care Hub with Administration duties, being an integral part of the Hub.

**The advert may close early subject to a high number of applications.**

• Together with the team of Clinical Co-ordinators, manage patient information referred into the ToCH.
• To provide first point of contact assistance/advice for referrers, health professionals and service users
• Liaising with primary, secondary, health and social care providers, to facilitate service users into appropriate discharge pathway.
• Assess client’s referral discharge information, ensuring any inappropriate referral is rerouted to the correct pathway or missing information is gathered
• To update all electronic systems in conjunction with ToCH Clinical Co-ordinators including referral email account, spreadsheets and Rio/EPR systems.
• To assist with the production and analysis of data to produce reports supporting relevant KPIs and targets
• To work with other teams, departments or local authority to facilitate timely, appropriate and seamless discharge from hospital into the chosen discharge setting.
• Promote independence for service users, enabling them to live in the least restrictive environment whilst ensuring they receive the necessary care and treatment

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

• Together with the team of Clinical Co-ordinators, manage patient information referred into the ToCH.
• To provide first point of contact assistance/advice for referrers, health professionals and service user.
• Liaising with primary, secondary, health and social care providers, to facilitate service users into appropriate discharge pathway
• Assess client’s referral discharge information, ensuring any inappropriate referral is rerouted to the correct pathway or missing information is gathere
• To update all electronic systems in conjunction with ToCH Clinical Co-ordinators including referral email account, spreadsheets and Rio/EPR systems.
• To assist with the production and analysis of data to produce reports supporting relevant KPIs and targets
• To work with other teams, departments or local authority to facilitate timely, appropriate and seamless discharge from hospital into the chosen discharge setting.
• Promote independence for service users, enabling them to live in the least restrictive environment whilst ensuring they receive the necessary care and treatment.
• Initially process all new referrals, evaluate and decide on appropriate pathways, gaining any missing information
• Ensure all referrals required for discharge have been acted upon and will be in situ in time for discharge
• Ensure that all incoming cases are dealt with efficiently and that service user’s needs are assessed in line with statutory timescale
• To maintain patient records in accordance with local and national information governance requirement
• Identify and report issues surrounding safeguarding adults to line manager, complying with the organisation’s framework.
• Facilitate and attend multi-disciplinary meetings and/or case conferences to provide relevant information as part of the case-management process.
• To maintain an up to date working knowledge of legislation, statutory frameworks and codes of practice relevant to the work of the department. This knowledge to be applied to ensure the work of the department is carried out in accord with required practice.

This advert closes on Tuesday 26 May 2026

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A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.