People Flexi Bank - Administrator

To be responsible for maintaining the confidentiality and security of client data in accordance with Trust policy To be able to use Rio and other health record systems and accurately enter information. To undertake secretarial duties including preparing letters to GPs/other health care professionals to support the administration team. Greet clients and visitors to the Service and alert team members of their arrival Answer telephone enquiries/messages and transmit to team members according to priorities; maintaining a helpful and courteous manner at all times Answer and respond to any queries staff have on a day-to-day basis To provide reception support as and when required. To administer the travel claim system and ensure claims are valid Distribution and date-stamping of all incoming/outgoing post. Support team members in liaising with service users /relatives/carers/secretaries/GPs and other relevant care agencies Maintain an effective filing system, including retrieval of files from archive storage Photocopying and maintaining stocks of relevant forms and leaflets for team use Coordinate and book rooms for meetings and clients appointments To liaise with estates department regarding any repairs required within the base in order to maintain a safe working environment Share responsibility for securing the building at night ensuring the area is secured Undertake typing of letters, memos & reports as required. To implement Trust and team policies/procedures and propose changes to practices if necessary. To order stock and non-stock items for the service as required and/or requested.