Clermont Hotel Group • London EC1V 8AJ

Brand Marketing Manager

About this role

Brand Marketing Manager

Clermont Hotel Group Central Support Office

Contract

Full Time

Payment

Salaried

Salary

On application Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest-centred experience - but we are, at our heart, a people company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all.

With over 4000 rooms, 100+ event spaces, plus stylish bars and restaurants, our hotels have plenty of space for everyone to meet, sleep, and dine. All kinds of extraordinary, for all kinds of people.

At Clermont Hotel Group, we create hotels, restaurants and experiences that are full of personality, energy and individuality — and our brands play a huge part in bringing those stories to life. We’re looking for a Brand Marketing Manager to lead the marketing strategy for one of our iconic hotel properties and associated F&B outlets. This is a creative, fast-paced and highly collaborative role, ideal for someone who combines commercial awareness with bold ideas, exceptional organisation and a passion for brand storytelling.

Working closely with senior stakeholders across the hotel and central teams, you’ll play a key role in shaping how the brand is experienced by guests, partners and colleagues alike.

What you’ll be doing

As Brand Marketing Manager, you’ll be responsible for creating and delivering strategic marketing plans that drive awareness, engagement and commercial performance across the property and its outlets.

You’ll collaborate across operations, sales, HR and central marketing teams to deliver campaigns, activations and experiences that reflect the personality of the brand while supporting wider Clermont Hotel Group objectives.

Brand & Marketing Strategy

  • Create and deliver the annual marketing strategy and budget plan for the property and associated F&B outlets
  • Develop communication, content and media plans aligned to business objectives
  • Support the delivery of commercial, brand and guest engagement initiatives
  • Track campaign performance, analyse results and provide regular reporting

Content, Creative & Social Media

  • Manage the creation and approval of all brand creative and collateral
  • Oversee property photoshoots and visual content in line with brand guidelines
  • Manage menu updates, promotional materials and guest-facing assets
  • Work closely with Clermont Hotel Group Marketing to develop and manage social media and business media strategies
  • Ensure all assets remain updated and compliant across platforms including Workfront and Webdam

Stakeholder & Partnership Management

  • Build strong relationships with hotel leadership, sales teams and central support functions
  • Act as a key point of contact for the General Manager, Director of Sales & Marketing and Clermont Hotel Group stakeholders
  • Establish and manage strategic local partnerships and community relationships
  • Represent the hotel at local business events, networking opportunities and industry activations

PR, Influencer & Brand Activations

  • Manage PR projects, media relationships and influencer partnerships
  • Coordinate brand activations and promotional campaigns
  • Support International Media FAM trips in collaboration with external PR agencies and central teams
  • Liaise with internal departments to support guest experiences, events and brand moments

Collaboration & Commercial Support

  • Work closely with Sales teams on packages, promotions and B2B initiatives
  • Support employee engagement events and internal brand communications alongside HR and L&D
  • Lead bi-weekly marketing meetings and ensure alignment across stakeholders
  • Ensure brand compliance standards are maintained and communicated consistently

What you’ll bring

We’re looking for a creative and commercially minded marketing professional who thrives in a fast-moving hospitality environment and enjoys building relationships as much as building campaigns.

  • Previous experience in a Marketing Manager or Brand Marketing role
  • Strong understanding of brand marketing, content and campaign delivery
  • Excellent stakeholder management and influencing skills
  • Experience managing budgets, reporting and campaign performance
  • Strong copywriting, presentation and communication skills
  • Ability to manage multiple projects simultaneously in a fast-paced environment
  • Creative, proactive and highly organised
  • Commercially aware with strong attention to detail
  • Confident building relationships across all levels of the business
  • Passionate about hospitality, guest experience and brand storytelling
  • Positive, collaborative and solutions-focused
  • Previous hospitality, lifestyle, F&B or hotel experience
  • Experience working with CRM platforms, social media tools and creative workflow systems
  • Understanding of PR, influencer marketing and partnership activations

What you’ll get in return

As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.

In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.

Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.

Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:

  • Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
  • Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
  • Refer a Friend – Earn up to £1000 when friends join our team
  • Interest-Free Loans – Season ticket loans to make commuting easier

Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.

  • On-Site Mental Health First Aiders
  • 24/7 Employee Assistance Line – Free, confidential advice
  • Be Well Platform – Our Online fitness and wellness resources
  • Gym Discounts & Cycle to Work Scheme

Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.

  • ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
  • Social & Seasonal Events – Fun, inclusive celebrations
  • People Council – A platform for every voice
  • Paid Volunteering Days – Give back to causes close to you

At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.