Patient Administration Clerk

Booking of new and follow up appointments using the Trusts Millennium EPR system.Generate appointment letters to patients and send appropriate leaflets or telephone patient if lead-time is insufficientCo-ordinate outpatient appointments with Consultants, Secretaries, Chemotherapy Nurses and Radiotherapy.Register new patients using current procedures and update Millennium EPR, the Trusts e-Prescribing system and Somerset Cancer Registry as required e.g. personal details, clinic outcomesRecording of retrospective Chilworth Day Unit day-case admissions within Millennium EPR for coding purposes.Liaise with medical secretaries, keep appropriate records of appointments madeCoordinate hospital transport for patients as required as per Trust policyWork in conjunction with the Chemotherapy co-ordinators registering & scheduling new patients as and when requiredDeal with patient enquiries (by telephone and in person) Provide reception cover within the division on a regular basisGreet patients and visitors to the Cancer Centre and book patients in to relevant clinics, when requiredAssist with the preparation of clinics and the uploading of documentation to the patients record as requiredContribute to the daily rota for filing results, notes and distributing post within the SBUAny other duties appropriate to the grade and nature of the postTo record patients deaths into the Trusts administrative system and maintain records updated on ongoing basisTo support cover for annual leave and sicknessTo attend training courses that are relevant to day to day workTo update clinic templates and block where necessary according to Consultant/registrars leave or Educational half days. To ensure rescheduling of patients and correspondence has been sent where necessary when templates have been amendedActively log and track Cancer Waiting time referralsLiaise with GP surgeries, as necessary