South London Listens Project Manager

(1) Programme initiation and management Be responsible for formulation of comprehensive and realistic programme plan and revise as appropriate to meet changing needs and requirements Be responsible for the effective management of workstreams within programme Be responsible for ensuring deliverables are quality reviewed and signed-off at an appropriate level To be responsible for analysing a highly complex programme plan and identifying the critical path and resource requirements against available resources Analyse sensitive commercial-in-confidence information, such as information in tender documents, contracts and service level agreements. Carry out complex calculations as and when necessary and have responsibility for the effective management of the programme budget (which may vary from £0 for change programmes without new investment to £1M or more). Manage appropriate Programme team staff (2) Governance and risk Provide specialist advice on programme management, programme organisation, effective planning and programme execution. The post holder is expected to resolve programme management issues based upon own interpretation of policies, acquired knowledge and expertise

Ensure effective configuration management

programme documents are completed to programme management standards, relevant, and stored appropriately Be responsible for ensuring effective programme controls are in place to ensure that the delivery of the programme is within the budget, timescale and quality tolerances. Where a programme is forecasted to be at risk of breaching a tolerance, to be responsible for ensuring that an Exception Report is issued to the Programme Board and that corrective measures are instigated Have overall responsibility for ensuring that user requirements are documented and technical documentation updated, including any information governance policies and procedures impacted by the programme Circulate papers to the Programme Board in advance of meetings, writing and distributing minutes of meetings and following up action points and issues identified at the meeting Ensure that the information management and information governance requirements are considered and the implications addressed in the programme. Identify, analyse, monitor and manage risks and issues and escalate them when necessary. When necessary advocate on particular issues with Executive Directors and South London Listens Programme Lead to ensure that these are addressed appropriately Be responsible for the identification and assessment of risks and benefits associated with the programme, some of which may be highly complex Be responsible for exercising judgement on highly complex issues arising in the programme, which may be far reaching and have an impact upon the whole Trust (3) Communications and Working Relationships Have overall responsibility for responding to and dealing with complex and sensitive programme queries from external stakeholders, members of the programme team, senior Trust managers, and other Trust staff Be responsible for developing lasting relationships with partners and other Trust staff which requires effective communication to ensure Trust requirements are being followed Be responsible for the negotiation for resources to meet programme deliverables Be responsible for effective communication in the programme: communication to all stakeholders; formulation of Highlight Reports, Exception Reports, reports and papers for programme board meetings Write and present management reports to the Programme Board, Trust and Borough steering groups, Taskforce and other management or advisory meetings Continually seek opportunities to increase stakeholder satisfaction and build effective relationships Develop and maintain effective and appropriate communication arrangements that links programme management and professional/service structures to ensure staff can contribute and influence planning and delivery of services within the Trust Establish effective reporting and review mechanisms Deliver presentations to large groups of people often at a very senior level Act as a focal point for communications for the programme and ensure dissemination of information to all identified parties Act as an advocate by negotiating and persuading senior managers of the importance of the programme and its objectives Co-ordinate and deliver the Be Well workstreams within the programme