Southwark CAMHS Service manager

Key Responsibilities

1) Strategic Management/Service Development. Accountable for developing service planning, working collaboratively with a range of agencies, ICB's, other NHS trusts, Education Department, Social Services, Acute Hospitals Hospital and a range of organisations from the voluntary and community sector. Participate in the development of child and adolescent centres/hubs for the service, working closely with other partners to do this and to develop the service around the needs of the client group. Represent and ensure that the service is represented in relevant strategic planning groups, in a health, social services and multi-agency context. Take a lead role in the Borough in working with other agencies and stakeholders to identify areas of joint work, service development priorities and to facilitate good working relationships. Work with other agencies in forwarding the Children's Trust, while incorporating recommendations from relevant national guidance and legislation. In close liaison with the Director, Deputy Director, Clinical Director and Lead Clinician, plan for the development of clinical governance and introduce and maintain operational systems to monitor standards of practice and quality of services. Take lead responsibility for the production of strategic service plans, the annual production of business plans, annual reports and action plans and the preparation of funding proposals to meet the criteria set out in national and local financial frameworks. Work closely with the Director, Deputy Director and other relevant staff to coordinate service developments, leading agreed projects. Participate in negotiating service level agreements with commissioners, ensuring that systems are devised and implemented to meet benchmarking and quality standards requirements for various reviews such as Best Value and for routine and regular information requirements. 2) Performance and Financial Management Ensure that the service meets all its performance targets. Obtain, collate and analyse activity information to measure the performance of the service against service objectives. Ensure that Health and Safety procedures are in place and in practice. Develop and monitor all risk management procedures and practice. Manage the complaints process and ensure that investigations, including those relating to child protection, are carried out and that the complainant and/or relevant bodies are kept informed. Ensure the delivery of a responsive service that fully meets relevant statutory requirements, SLaM, the ICB and SSD standards and addresses the rights of all service users, ensuring the service is sensitive to the needs of the multi-cultural community/population. Manage the budget for the service, monitor spending and regularly review expenditure, so that expenditure remains within the budget allocation and monitor potential areas where cost pressures may develop particularly the impact of community services on bed management. With the Deputy Director of Child and Adolescent Mental Health Services and finance managers, develop an annual financial plan covering mainstream and short-term funding, including trends such as new service demands that may produce cost pressures. Ensure that standing financial practices are maintained and observed, and that reliable systems are maintained for monitoring the use of funding to deliver effective services. Ensure cost improvement programmes are agreed, put in place and achieved. Ensure resources are used efficiently. 3) People Management Provide general management professional leadership to the service as a whole. Develop the skills of a diverse work force that reflects the population it serves. Ensure that all staff have access to appropriate support for their continuing professional development, including arrangements to identify and meet their training and development needs in balance with the service needs. Ensure that the conditions of service and HR procedures are followed throughout the service. Ensure that appraisal and supervision is carried out according to agreed Trust procedures and that staff objectives are met within the context of the service plan. Ensure the prompt recruitment, selection and induction of new staff to all posts in the service, according to the relevant organisational procedures. Ensure that all other aspects of personnel management take place within the service, including: prompt action with regard to staff performance, sickness and attendance levels, all disciplinary and grievance matters. 4) Management of Communications and Information Ensure that staff, users, carers and other stakeholders are kept informed of current services, service developments and opportunities for change and that they are involved appropriately. Ensure that the service has strong day-to-day links with other agencies. Produce reports when requested for service planning, monitoring and partnership working. 5) Clinical Service Responsibility In partnership with other senior colleagues lead on service developments to deliver and maintain the quality of clinical care through effective multi-professional practice and integrated interagency work. Take responsibility for managing risk within clinical areas. Ensure that all risk are managed within the service in accordance with good practice, CAMHS Directorate and Trust Guidance, policies and procedures. General Duties Represent the Directorate at internal and external meetings, as directed by the Director and Deputy Director of CAMHS. Maintain a broad-based knowledge of the management of health and social services, and of health and social care legislation, to support effective management decisions in the service. Work within statutory requirements; the relevant policies of SLAM; the practice guidelines and procedures for the service, and the parameters of the service specification for the service, including equal opportunities policies /anti-discriminatory framework. Maintain a detailed working knowledge of relevant legislation, knowledge of current best practices, and to be responsible for self-development through further training/development/study opportunities related to the function of the post. Use and assist others to use information technology systems to carry out duties in the most efficient and effective manner. There is an expectation that some contracted hours will be worked outside of normal office hours where the demands of the service make this necessary. To facilitate service accessibility there is a requirement for Service Managers to be working towards one late evening or weekend day per week.