Part Time Receptionist

Duties and Responsibilities The work involves dealing with telephone and face to face queries. Use of IT is a part of the role. Administration To have a thorough knowledge of all Practice procedures. To work in accordance of written protocols Filing post in medical records Fax and photocopy as requested Ensure courier takes all documentation and samples at the appropriate time Open and distribute incoming mail Docman workflow management Reception Ensure an effective and efficient reception service is provided to patients any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow-up appointments Handing completed repeat prescriptions to patient and checking names and address. Be able to cover all reception position as necessary Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork Appointments Process appointment requests for today future appointments from patients by telephone and in person. Enter requests for home visits into the spreadsheet, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor Telephone Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery Have working knowledge of telephone/bleep system, during and after hours. Other Tasks Assist the evening surgery by checking the prescriptions before they are given to the patient Open up premises at the start of the day when first to arrive and make all the necessary preparations to receive patients Ensure all Health & Safety checks are undertaken within the desired timescales as indicated in the Practices Health & Safety Policy When last to leave at the end of the day, ensure that the surgery is totally secured, internal lights are off, all electrical equipment has been turned off. Hours- 17hrs 30mins per week The contract is temporary, lasting up to six months, with the possibility of extension. Only short listed candidates will be contacted

Work Location

In person