Workforce Intelligence Analyst | Croydon Health Services NHS Trust

Workforce Intelligence | People Services

We are seeking a skilled and motivatedWorkforce Intelligence Analystto join our Workforce Intelligence team that sits within the wider People Services team.

You will contribute to the delivery and further development of a high quality service using your data manipulation and visualisation skills alongside your knowledge of NHS workforce systems.

This is an exciting opportunity to apply your analytical skills within a busy NHS environment, supporting workforce planning, performance reporting and data‑driven decision‑making across the Trust.

This is a fixed term appointment for 12 months with the potential to extend.

As a Workforce Intelligence Analyst, you will

• Analyse and report on complex workforce data using systems such as ESR and e‑rostering.
• Produce accurate, timely and insightful workforce reports for managers and senior stakeholders.
• Identify trends, risks and data quality issues and help drive improvements.
• Assist in the development and maintenance of interactive dashboards and self service reporting tools (e.g. Power BI)
• Support workforce planning, statutory reporting and Freedom of Information requests.
• Provide advice and guidance to colleagues on workforce metrics and data interpretation.
• Contribute to the continuous improvement of workforce analytics and reporting.
• Provide system support to users of ESR including manager self service.

This role offers excellent development opportunities within a supportive and forward‑thinking workforce intelligence team.

Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.

Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people’s homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.

Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.

If you want to make a real difference, challenge yourself and be part of a Trust that’s shaping local healthcare, Croydon Health Services could be the place for you.

At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Please see the attached supporting document (Job Description) which contains more information about the role.

This advert closes on Sunday 31 May 2026