Senior Service Advisor

We are recruiting for a qualified Service Advisor on behalf of a reputable, family-run automotive service centre located in Guildford, Surrey. This is an excellent opportunity for an experienced Service Advisor seeking to advance their career within a professional workshop environment. The role offers autonomy, career progression, and exposure to a supportive team culture.

Benefits of a Service Advisor

• Competitive salary in the £30,000 – £35,000 range, dependent on experience
• Monday to Friday working hours, 8am – 5.30pm
• On-site secure parking facilities
• Employer pension scheme
• Ongoing training and development programmes
• Supportive, family-oriented team environment
• 20 days holiday plus bank holidays, with additional leave based on length of service

Duties of a Service Advisor

• Managing workshop bookings and work flow independently
• Providing accurate estimates for costs and repair times to customers
• Advising customers on required work and scheduling services
• Ordering parts and processing invoicing and warranty claims
• Maintaining long-term customer relationships
• Ensuring the reception and workspace remain professional and tidy
• Enhancing customer experience through attentive and proactive service
• Handling all customer interactions independently

Requirements of a Service Advisor

• Proven experience as a Service Advisor or Senior Service Advisor within the motor trade
• Ability to work confidently with minimal supervision
• Excellent organisational skills and attention to detail
• Strong customer service and communication skills
• Good automotive knowledge and understanding of workshop processes
• Self-motivated, proactive, and professional demeanor
• Ability to manage multiple tasks efficiently and effectively

This vacancy for a Service Advisor in Guildford, Surrey represents a career-enhancing opportunity for a motivated individual seeking independence and career growth within a well-established automotive operation.

If you are interested in this role or wish to explore similar opportunities, please contact Liam Buffenbarger at Perfect Placement covering Guildford and Surrey today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.