Honeybee care at home • Witney, Oxfordshire
About this role
We are seeking a reliable and motivated Team Leader to oversee daily operations, support staff performance, and ensure high-quality service delivery. The role involves both site-based responsibilities and working out in the community, supporting staff and service users where required.
The successful candidate will lead by example, maintain operational standards, and contribute to a positive and productive working environment.
Key Responsibilities
Provide guidance, support, and training to team members
Work both on-site and out in the community to support service delivery
Monitor performance and ensure targets and service standards are met
Handle escalations, incidents, and customer or client concerns effectively
Assist with staff rota planning, including weekend and on-call coverage
Ensure compliance with company policies, procedures, and relevant regulations
Maintain accurate records and complete administrative tasks as required
Support management with reporting, audits, and continuous improvement initiatives
Person Specification
Essential Skills and Experience
Previous experience in a supervisory or Team Leader role
Strong leadership and communication skills
Ability to motivate and manage a team effectively
Good organisational and problem-solving abilities
Full UK driving licence and access to a vehicle
Ability and willingness to work independently within the community
Flexibility to work weekdays, weekends, and participate in on-call duties
Competent in basic IT systems and administrative tasks
Qualifications
Ideally hold a Level 3 qualification in a relevant field
Desirable
Experience in the care sector
Additional leadership or management training
Working Hours
Full-time position
Flexible shift patterns, including weekdays and weekends
Community-based working as part of the role
Participation in an on-call rota (additional pay provided)
Pay and Benefits
£15.25 per hour (weekday rate)
£16.25 per hour (weekend rate)
Additional payment for on-call duties
Additional Information
This role requires a proactive and dependable individual who can work under pressure and adapt to changing priorities. The position includes responsibilities both within the workplace and out in the community, requiring flexibility, initiative, and a hands-on approach.
How to Apply
Please submit your application via the official government job portal, including your CV and a brief cover statement outlining your suitability for the role.