Team Administrator | Berkshire Healthcare NHS Foundation Trust

We have a great opportunity for a Team Administrator/Receptionist to join our Community Paediatrics Team. The role is based at Upton Hospital, Fir Tree House, with an opportunity for flexible working hours.

We are looking for someone with proven administration experience who will be able to take on administration responsibilities such as manging electronic mail inboxes, making and answering telephone calls with service users, management of referrals, ordering medical and stationery supplies, covering reception and general admin tasks.

You will be joining an excellent team who can only be described as one big happy family, who work very hard to seamlessly support the children, families and supporting services. We operate in alignment with the Trust values of working together, caring for our services users, and we are committed to providing a first-class service to our children and families.

• To act as the Team Administrator for the Community Paediatricians and act on their behalf within departmental guidelines.
• To independently provide comprehensive administrative support inclusive of referrals, ECHA requests, booking appointments, internal and external telephone calls, sending out correspondence, filing, updating patient records, discharge, and archiving.
• To ensure good communications are maintained across the service; being the first point of contact with external agencies/stakeholders/service users/locality.
• To provide reception cover and administrative support to the medical secretaries and consultants, including booking appointments, sending out correspondence and updating electronic patient records.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at

Berkshire Healthcare are

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include

• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

The “must haves” for you to be considered for this role

1. Previous knowledge and experience of working in an office and/or customer care environment.

1. Experience in secretarial/administrative work, undertaking a full range of administrative duties.

1. Ability to work effectively as part of a team, to be able to work unsupervised and on your own initiative, in addition to being able to manage your own workload.

1. Intermediate keyboard skills and the ability to use IT packages such as Word, Outlook, Teams and Excel, and experience of using software packages.

1. Being reliable and having a good sense of humour is a must.

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We’recommitted to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call Indy Malhi on 07774 609441 or email: indy.malhi@berkshire.nhs.uk who’ll be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

This advert closes on Monday 11 May 2026

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.