Facilities Assistant

Facilities Assistant

Contract

Government

Location

Oxford, OX2 0AZ

Hours of work

40

Contract Type

Permanent

We are seeking a Facilities Assistant to work closely with the Assistant Facilities Manager and support all aspects of Facilities Management service provision.

This role sits within a team focused on delivering clear outcomes for customers and stakeholders, with individual responsibility for the delivery of defined services and projects.

Job Description

We are looking for someone who will play a key role in delivering a high-quality, customer-focused service on a day-to-day basis.

The quality of service delivered by the Facilities Management team is a core deliverable and is made transparent to customers and stakeholders, requiring a proactive, organised and service-driven approach.

Key Responsibilities

Deliver front-of-house duties, including welcoming visitors and supporting them appropriately

Ensure security procedures are followed at all times

Provide support services such as porterage, meeting room management and managing the FM mailbox

Complete inductions for new starters, including health & safety and environmental inductions

Log, facilitate and oversee reactive and planned preventative maintenance (PPM) visits

Ensure compliance with environmental and HSEQ standards, including self-delivered PPMs (training provided)

Support traffic management plans, fire risk assessments and water hygiene arrangements, as appropriate

Respond to jobs as they are raised, log repairs, manage contractors and act as Facilities Assistant support for site users

Professional and Personal Competencies/Qualifications

A strong team player who works well with colleagues, contractors and stakeholders

Customer focused, with a commitment to delivering excellent service to customers and senior clients

An excellent communicator, confident engaging with site users and wider stakeholders

A proactive problem solver, able to respond effectively to issues as they arise

Experienced in a fast-paced environment, with the ability to adapt to changing priorities

Organised with strong administrative skills

Comfortable managing multiple tasks and responding to jobs as they are raised

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.