Benefits Advisor

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅

Award-Winning Employer

Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

🚀

Digital Learning

The OCS Academy offers digital courses and resources to help you build skills and grow your career.

🙂 Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

📝

Professional Growth

600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

💰

Flexible Pay

Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role

Benefits Administrator

Ipswich | Hybrid Working | Permanent | Full Time

Help shape the colleague benefits experience at

OCS

We're looking for a highly organised and detail-focused Benefits Administrator to join our Reward, Pensions & Benefits team. This is a fantastic opportunity for someone who enjoys working with data, delivering excellent service, and ensuring colleagues receive the support they need from a wide range of benefit schemes.

You'll play a key role in the administration of company benefits and TUPE activity, working closely with internal teams, external providers and colleagues across the business.

What you'll be doing

• Administering a broad range of employee benefit schemes and programmes
• Supporting benefits activity related to TUPE transfers
• Managing benefits data, reconciliations and payroll-related reporting
• Responding to colleague queries and providing clear, helpful guidance
• Working with external providers to maintain accurate scheme membership
• Supporting annual benefit renewals and ad-hoc benefit campaigns
• Identifying opportunities to improve processes and ways of working

What we're looking for

• Strong attention to detail with excellent data accuracy skills
• Comfortable working with large volumes of data and administration processes
• Able to manage multiple priorities and meet critical deadlines
• Strong communication and customer service skills
• Good knowledge of Microsoft Office, particularly Excel
• A proactive, organised and team-oriented approach
• High levels of integrity, confidentiality and GDPR awareness

Desirable

• Experience of employee benefits, payroll or HR administration
• Intermediate Excel skills (e.g. VLOOKUPs and Pivot Tables)

Apply now and become part of a team that helps make OCS a great place to work

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.