Passenger Assistant

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

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Award-Winning Employer

Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

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Digital Learning

The OCS Academy offers digital courses and resources to help you build skills and grow your career.

🙂 Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

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Professional Growth

600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

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Flexible Pay

Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role

Hours per week

Hours can range from 5am starts too 11pm finishes and work weekends.

As part of your role, your key responsibilities are, but not limited to

• Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM)
• Communicate effectively with the passengers and staff
• Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft.
• In a safely manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment
• Comply with all Health & Safety regulations.
• Use company equipment responsibly ensuring all equipment

The ideal candidate should meet the following criteria

• Must have the Right to Work in the UK.
• Ability to communicate with people and colleagues at all levels
• Ability to lift passengers in accordance with manual handling guidelines.

You will be required to pass pre-employment screening, including 5 years of employment referencing.

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.