Care & Support Worker

Job title

Care & Support Worker

Hours

37.5 hours per week

Salary

£13.15 per hour

Location

Queenswood, Station Road, Newport, Telford, TF10 7FY

Are you seeking a new challenge that lets you shine with your caring and compassionate nature? If you are looking to build a meaningful career rather than just finding your next job, we would love to hear from you!

About Queenswood

Our Shireliving Extra Care services provide homes for people over 55 years old, who need safety, security and reassurance with a range of care options available to meet their individual needs. Our vibrant communities within ShireLiving thrive on connection and joy, offering activities tailored to what our residents love most. Together, we create a warm, engaging environment where everyone feels valued and supported. Queenswood is our brand-new scheme where we have 70 apartments housing tenants with varying needs.

Joining our team at Queenswood will mean that you will play a vital role in promoting and enabling inclusivity, individuality and independence through respectfully supporting our tenants who lead active lives exploring their interests.

We are looking for individuals who can demonstrate that they up hold our values, to ensure that the services to our customers are excellent. As a Housing and Assistant, you will bring the below values and behaviours.

Caring - Placing individuals at the heart of the care, ensuring services are delivered with empathy, dignity, respect, inclusivity and integrity at all times

Compassion - Requires a level of consideration, patience, empathy and understanding towards others people’s situation and their needs

Communication - Always listen carefully, speak to people and act in a way that the person can understand

Courage - Not to be fearful of trying new things to improve the quality of care and raise any concerns proactively

Commitment - Provide a positive environment, with flexible and a proactive approach to our customer’s needs, helping to make each day special. Working collaboratively with colleagues and be accountable for providing services that make a positive difference to people’s lives.

If you are a caring, compassionate person, with good communication skills, and committed to delivering quality care and support services, then this could be the career opportunity for you!

Further details of the role, responsibilities and requirements are available in the Job description and Person Specification attached.

Benefits

In return, we offer you a rewarding opportunity within a supportive team of experienced mentors and peers, ensuring you thrive throughout your career.

Continuous professional development with training, coaching, and mentoring

Enhanced maternity, shared parental, and adoption leave

Free onsite parking

Paid Carer’s leave

You will have access to our comprehensive training platform

Access to a number of fantastic rewards including free and discounted tickets to popular destinations

Access to our discounts and cashback app Rainly from day one

Access to Blue Light Discount

Access to our Employee Assistance Programme

Cycle to work scheme

Long service recognition scheme

About Us

We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.

The way we work is shaped by three simple behaviours

Own it – make it happen

Improve it - move things forward.

Live it – show understanding and compassion

We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.

Our Inclusive Culture

The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.

ShireLiving offers the perfect lifestyle choice for over 55s looking to embrace retirement and plan for a hassle-free, comfortable and secure future, we support our residents to live their best life possible by promoting their personal development and independence.

Recruitment process

To apply for this role, please click on the apply button and complete the values-based screening questions. Following this, if you are successful one of the team will contact you to discuss the next stages of the process.

If you need any support with submitting your application, please email: careers@hpg.org.uk

This role requires an Enhanced DBS Check

This position does not offer sponsorship, and successful candidates will be required to have the Right to Work in the UK.

*Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.