Mobile Soft Services Supervisor

At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive.

We're looking for a Mobile Soft Services Supervisor who will deliver excellent service standards, while meeting SLA agreements and managing a cleaning team across multiple client sites.

Contract

Permanent Type

Full time Pay

£14.10 per hour

Hours

40 hour per week

Location

Weston Road, Stafford, Staffordshire, England, ST18 0YY

Role Responsibilities

-Maintaining a professional image and complying with all Mitie Polices & Procedures

-Manage a cleaning team, including recruitment, training, and development

-Deliver routine planned and periodic cleaning to a high standard

-Ensure staff follow task schedules and Health & Safety procedures

-Monitor cleanliness standards, distribute uniforms, and manage stock levels

-Handle issues professionally and escalate to line manager when needed

-Flexibility & willingness to complete any other reasonable management or client/customer requests.

What we're looking for

-Previous supervisory / Team Leader and cleaning experience

-Strong communication skills and professional attitude

-Ability to work independently and to a schedule

-Reliable, hardworking, and committed to service excellence

-Willingness to support continuous improvement in service delivery