Logistics Administrator

Job Title

Distribution Office Administrator

Hours

Monday to Friday,

Rotating Week 1

08:00 till 16:00 /

Week 2

12:00 till 20:00

Location

Rochester

Salary

£13.89

About the Role

We are looking for a confident and organized Administrator to join our busy kitchen distribution office. This is a fast-paced role that requires excellent communication and multitasking skills. You'll play a key part in keeping our delivery operations running smoothly-supporting drivers, porters, and customers throughout the day.

Key Responsibilities

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Driver Support & Debriefing

• Welcome back drivers after their delivery runs and carry out debrief procedures
• Record delivery outcomes, issues, and paperwork accurately

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Customer Service

• Answer incoming customer calls and provide updates on delivery times
• Resolve delivery queries or escalate issues where necessary

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Operations Coordination

• Liaise with drivers and porters on the road to provide live updates or changes
• Track vehicle locations and delivery progress using internal systems
• Update internal systems with delivery statuses and notes

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General Admin Duties

• Maintain accurate logs, delivery records, and communication notes
• Support the distribution team with day-to-day administrative tasks

Key Requirements

• Strong communication and customer service skills
• Confident using phones, email, and computer systems
• Able to multitask and remain calm under pressure
• Good attention to detail and record keeping
• Previous experience in a logistics, transport, or fast-paced admin environment is a bonus

Benefits

• Consistent weekday hours - no weekends
• Friendly and supportive team
• On-the-job training provided
• Opportunity to work in a growing business with a strong reputation in the industry

The Best Connection is acting as an Employment Agency in relation to this vacancy.