Hire & Sales Controller

H. E. SERVICES are looking for a Hire & Sales Controller to join our friendly team based at our National Hire Centre in Strood. Your primary responsibility is to ensure smooth facilitation of hire contracts with a strong focus on customer satisfaction.

You will recieve & make customer service calls, manage hire orders with clients ensuring a high standard of service. You will be required to speak to clients who have not used their account, deal with initial inquiry stage through to processing the hire, liaising with our depots and departments and all related administration, invoice query management and resolving customer queries. A confident telephone manner will ensure you are able to promote the Company’s range of products and services, generate new leads and build lasting relationships with our clients.

Skills/Qualifications

Previous hire experience desirable but not essential

Methodical and organised

Confident but friendly communication skills

Team orientated

Good standard of English and Maths to GCSE (or equivalent) standard

IT literate