Admin Officer - Band E

Admin Officer

Location

Birmingham Civil Justice Centre, B4 6DS

Hourly Rate

£13.25

Working Hours

Monday to Friday, 37 hours per week, 9:00am-5:00pm (some flexibility may be required)

Contract

Temporary assignment with the potential to be extended (currently scheduled until 31 March 2027)

Working Arrangement

Fully office-based

As an Administrative Officer, you'll provide essential administrative support to help cases progress through the court and tribunal system. Working as part of a team, you'll manage a range of administrative tasks, support court operations, and provide excellent customer service to court users and colleagues

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What you'll be doing

• Prepare court papers, files and official documents.
• Maintain accurate records and update case management systems.
• Handle incoming and outgoing post, filing, photocopying and general office administration.
• Organise meetings, book rooms and prepare agendas and supporting materials.
• Draft routine correspondence, reports and meeting notes.
• Support court and tribunal hearings by ensuring paperwork is complete and available.
• Respond to enquiries in person, by phone and in writing, providing a professional and helpful service.
• Process court documentation, fines, fees and other case-related information accurately.
• Check documents and records for accuracy and compliance with procedures.
• Gather and compile information for reports, statistics and other administrative tasks.
• Carry out basic financial and data processing tasks where required.
• Work collaboratively with colleagues to improve processes and support the wider team.
• Undertake other reasonable duties appropriate to the role.

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What you'll bring

• Strong communication and organisational skills.
• Good attention to detail and accuracy.
• Proficiency in Microsoft Office and confidence using computer systems.
• Ability to manage a varied workload and work effectively as part of a team.
• A flexible, reliable and customer-focused approach.

Additional information

* Basic DBS clearance (to be applied for by Brook Street upon successful application)

* If you have spent 6 months or longer outside the UK in the last 3 years, an overseas police check will be required (cost to be covered by the candidate)

This role offers a supportive team environment and the chance to contribute to important public service work. If you're organised, customer-focused, and eager to make a difference, we want to hear from you!

Apply now to join a dedicated team making a real impact.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.