Executive Officer

Join Our Client as an Executive Officer in Newcastle!

Are you organised, proactive, and passionate about delivering excellent service? Our client, a reputable organisation based in Newcastle, is hiring an Executive Officer to support their I-VMS Team. This is a fantastic opportunity to contribute to vital operational and stakeholder engagement activities within a dynamic environment.

What you'll be doing

* Act as the first point of contact for industry enquiries, managing shared inboxes and directing queries.

* Support the I-VMS telephone support line with first-line assistance, regulatory guidance, and troubleshooting.

* Coordinate event logistics, including device replacement programmes and vessel follow-ups.

* Record, track, and update stakeholder interactions, ensuring timely communication.

* Maintain accurate records in monitoring systems, supporting compliance and performance reporting.

* Assist with outbound calls to support stakeholder compliance and engagement.

* Prepare documents, reports, and correspondence.

* Provide flexible administrative support during busy periods and contribute to process improvements.

What you'll bring

* Strong organisational skills with the ability to manage multiple priorities.

* Excellent written and verbal communication, with a professional, customer-focused approach.

* Accurate data entry and management skills.

* Competent IT skills, especially with Microsoft Office (Outlook, Excel, Word, Teams).

* Ability to handle high volumes of enquiries efficiently.

* Collaborative team player with positive relationship-building skills.

Additional info

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Salary

£15.58 per hour (paid weekly)

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Contract

Initially 3 months, with potential for extension

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Working pattern

Monday to Friday, 9am-5pm, hybrid (2 days in-office, 3 from home)

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Location

Tyneside House, Skinnerburn Road, Newcastle Business Park

If you're organised, service-oriented, and eager to support a busy team, we want to hear from you! Apply now to join a forward-thinking organisation committed to high-quality stakeholder engagement.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.