Royal College of Nursing

Regional Service Administrator

Birmingham B16 8PE

Key information

Pay
£30,828 - £30,828
Hours
Full-time
Contract
Contract
Remote working
3 days remote
Posted date
17 Jul 2026
Closing date
29 Jul 2026

About this role

The role

As our Regional Service Administration you’ll use your enthusiasm, your positivity and your customer service skills to deliver an exceptional service to our members.

In this varied role every day will be filled with possibilities. You will get involved in anything from providing admin support for member and officer enquiries and casework, including diary management to supporting planning and delivery of regional events, branch meetings, conferences and campaigns. We'll look to you to complete a variety of tasks on a day-to-day basis, involving both internal and external stakeholders. You’ll be a key member of the team and the first point of contact to help support our membership.

The person

As a Regional Service Administrator, you’ll use your positive attitude and your administrative skills to support the regional patch teams, as well as meeting demands of tight deadlines and a fast-pace work environment.

You’ll use your enthusiasm, your positivity and your customer service skills to deliver an exceptional service to our members. We'll look to you to deliver excellent customer service consistently on the various channels that members are able to contact us. It's a great way to build on your skills and experience and develop your potential.