Royal College of Nursing
Regional Service Administrator
Birmingham B16 8PE
Key information
- Pay
- £30,828 - £30,828
- Hours
- Full-time
- Contract
- Contract
- Remote working
- 3 days remote
- Posted date
- 17 Jul 2026
- Closing date
- 29 Jul 2026
About this role
The role
As our Regional Service Administration you’ll use your enthusiasm, your positivity and your customer service skills to deliver an exceptional service to our members.
In this varied role every day will be filled with possibilities. You will get involved in anything from providing admin support for member and officer enquiries and casework, including diary management to supporting planning and delivery of regional events, branch meetings, conferences and campaigns. We'll look to you to complete a variety of tasks on a day-to-day basis, involving both internal and external stakeholders. You’ll be a key member of the team and the first point of contact to help support our membership.
The person
As a Regional Service Administrator, you’ll use your positive attitude and your administrative skills to support the regional patch teams, as well as meeting demands of tight deadlines and a fast-pace work environment.
You’ll use your enthusiasm, your positivity and your customer service skills to deliver an exceptional service to our members. We'll look to you to deliver excellent customer service consistently on the various channels that members are able to contact us. It's a great way to build on your skills and experience and develop your potential.