Officer - Enrolment & Student Records

Care to Join Us?

We're looking for an enthusiastic Enrolment and Student Records Officer to join our team and play a key role in managing the full student data lifecycle from application and enrolment through to completion.

Working closely with Admissions, Student Services, Apprenticeships, Curriculum and Exams, you'll ensure that student records are accurate, compliant and processed on time. You'll be the main point of contact for designated curriculum areas, supporting staff and students while helping to maintain strong data governance across the Group.

What you'll be doing

• Supporting the full student data cycle, from validated applications through to enrolment and completion
• Acting as the key student data advisor for allocated curriculum areas or campuses
• Managing end‑to‑end student data including timetabling, enrolments, withdrawals, transfers and completions
• Monitoring and cleansing ILR data errors, liaising with departments to resolve issues and validate funding
• Supporting the Exams team with registrations, exam entries and qualification claims
• Creating and maintaining Learner Agreements in line with audit requirements
• Ensuring timetables, registers and course codes are accurate and up to date
• Supporting the group-wide Curriculum Planning process
• Monitoring course applications and advising Curriculum Directors on enrolment trends
• Maintaining accurate data across core systems such as ProSolution.
• Assisting with course file maintenance and updating programme information for the website
• Liaising with curriculum teams to ensure awarding‑body and funding assurance requirements are met
• Assisting the Exams team during peak periods, including invigilation
• Providing general administrative support as required
• Supporting College Open Days and Part‑Time Events

We offer great benefits including

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Generous Employer Pension Contribution

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Regular Training & Development

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Access to a Health Care Plan

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Learning & Development Opportunities

Partnerships and Reputation

• Ensure that the college develops and maintains a constructive relationship with appropriate external stakeholders relevant to the postholder's areas of responsibility.

Health and Safety

• Ensure that the Health and Safety policy and procedures operated by the college are adhered to and that all statutory requirements are met by all staff with postholder's areas of responsibility.

Equal Opportunity

• Adopt and promote a positive attitude towards equality of opportunity for all within the college and ensure that the related policies and procedures are adhered to and that all statutory requirements are met by all staff with postholder's areas of responsibility.

Professional Standards

• Develop, maintain and exhibit the quality standards appropriate to the post and promote a culture of integrity and transparency throughout all college activities
• Undertake appropriate staff development activities that support personal development and the changing needs of the college and its environment.
• Be aware of, and responsive to, the changing nature of the college and adopt a flexible and proactive approach to work.

About Us

The South Hampshire College Group (SHCG) is a dynamic, purpose driven Further Education organisation with a commitment to Creating Better Futures for learners, employers and communities within South Hampshire and beyond.

We pride ourselves on living our values - Collaborative, Inclusive and Aspirational. We also understand the difference exceptional employees can make to us delivering outstanding results and we are always seeking to attract talent who can add value and who will be proud to be part of our growing organisation.

South Hampshire College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our recruitment practices follow safer recruitment guidance, including enhanced DBS checks, online checks, and thorough pre‑employment vetting. We value equity, diversity, inclusion and belonging, and welcome applications from all backgrounds.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.